731 Privacy Policy — User Information Protection

1. Information We Collect

When you register and use the 731 platform, we collect several categories of information to provide you with a secure, fully functional, and relevant service for Malaysian users.

Account Information

During registration, we collect your full name, email address, phone number, and identification details required for identity verification. This information is used to create and maintain your account on the 731 platform.

Device & Browser Information

We automatically collect technical information when you access the platform, including device type, operating system, browser type and version, IP address, time zone, and screen resolution. This information helps us optimise the mobile experience and detect suspicious activity.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect the necessary details related to your chosen payment method, such as the account holder name or associated account number. 731 does not directly store users' credit card numbers or banking passwords — all financial transactions are processed through secure payment channels.

Usage Data

We collect information about how you interact with the 731 platform, including pages visited, features used, session duration, matches viewed, and actions taken. This data is used to improve the user experience and optimise our platform.

2. Purpose of Use of Information

731 uses the information collected only for legitimate purposes directly related to the provision of platform services. Your information is not sold to third parties for external marketing purposes.

Your information is used for the following primary purposes:

• Processing account registration and verifying user identity in accordance with the platform's security requirements.
• Processing and verifying deposits and withdrawals in MYR.
• Providing effective customer support when you reach out to the 731 team.
• Sending important notifications related to your account, security, and policy updates.
• Monitoring and preventing fraud, account abuse, and activities that violate the platform's Terms & Conditions.
• Improving platform functionality, design, and performance based on user behaviour patterns.

3. Cookies & Tracking Technologies

Platform 731 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse a website.

Types of Cookies Used

• Session Cookies: Keeps you logged in throughout your current session without requiring re-authentication each time.
• Preference Cookies: Saves your personal settings such as display language and content preferences.
• Analytics Cookies: Collecting statistical data on platform usage for internal improvement purposes only.

You can configure your browser to reject cookies or to notify you before a cookie is accepted. However, disabling cookies may affect certain features of the 731 platform.

4. Data Storage, Security & Sharing

Storage & Retention Period

Your personal information is stored on servers protected by industry-standard SSL encryption. 731 retains user data for as long as your account remains active or as required to meet our legal and operational obligations. Upon account closure, personal data will be deleted within a reasonable period, unless extended retention is required by law.

Data Security

We implement appropriate technical and organisational security measures to protect your information from unauthorised access, loss, misuse, or accidental disclosure. This includes data encryption in transit, strict internal access controls, and continuous system monitoring.

Third-Party Sharing

731 does not sell or rent users' personal information to third parties. We may share limited information with approved payment service providers solely for the purpose of processing your transactions. All such sharing is subject to strict confidentiality agreements. We may also disclose information to the relevant authorities where required by law.

5. User Rights & Contact Us

As a 731 platform user, you have certain rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights.

Right to Access

You have the right to request a copy of the personal information we hold about you. Requests can be submitted via the 731 support email, and we will respond within a reasonable timeframe.

Right to Rectification

If you find that the personal information we hold about you in the 731 system is inaccurate or out of date, you have the right to request a correction. You can update certain information directly through your account settings.

Right to Erasure

You may request the deletion of your account and personal information. Such requests will be processed subject to any data retention requirements mandated by law and the settlement of any outstanding transactions.

Privacy Policy Updates

731 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or email. The date of the most recent update will always be displayed at the top of this document. We encourage you to review this page periodically.

Contact Us

For any enquiries, requests, or complaints regarding this Privacy Policy, please contact the 731 support team by email at: [email protected]. You may also refer to the FAQ for answers to the most frequently asked questions about privacy and account security.